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Patient Access Representative--Remote--MUST RESIDE IN MIDDLE TN

Employment Description:

Established medical practice is growing their administrative team. Candidates must be committed to ensuring a pleasant patient experience, and providing quality support to physicians.

Employment City:

Middle Tennessee area

Employment State:


Job Responsibilities:

Inbound and outbound calls
Scheduling appointments, check new patient paperwork, and sending zoom links for telehealth visits
Enter new patient demographics into EMR
Checking faxes, uploading documents into chart or sending to provider
Manage and respond to email in a timely manner
Accept payments
Process medical records requests
Attend to assigned physician's needs
Attend staff meetings and trainings

Must reside in middle TN
Dedicated home work space free from distractions and outside noises
Must have a functional computer and high speed internet
High School Diploma/GED
Data entry experience
Customer service background with good phone skills--medical office experience preferred
Excellent written and verbal communication skills
Emphasis on prioritizing tasks, accuracy, organization, and time management
Computer literacy including: apps, software, VOIP
Stable work history

Base Schedule:

Mon-Fri, 10:30am-7:00pmCST, 11:30am-8:00pmCST
30 min lunch break




After 90-120 day probationary period, full benefits package available


**Candidates must be willing to submit to and pass a criminal background check and pre-employment drug test

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