RESPONSIBILITIES:

Inbound and outbound calls
Scheduling appointments, check new patient paperwork, and sending zoom links for telehealth visits
Enter new patient demographics into
Checking faxes, uploading documents into chart or sending to provider
Manage and respond to email in a timely manner
Insurance verification
Accept payments
Process medical records requests
Attend to assigned physician's needs
Attend staff meetings and trainings

REQUIREMENTS:

Dedicated home work space free from distractions and outside noises
Must have a functional computer
High School Diploma/GED
Data entry experience
Customer service background with good phone skills--medical office experience preferred
Excellent written and verbal communication skills
Emphasis on prioritizing tasks, accuracy, organization, and time management
Computer literacy including: apps, software, VOIP